Frequently Asked Questions

Everything you need to know about your next favorite outfit.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its journey.

What is your return and exchange policy?

We offer a 14-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or exchange.

How do I know which size to pick?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Sassy' fits can vary between slim and oversized styles.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide! International shipping rates and delivery times are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At That Sassy Thing, we prioritize ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.